Privacy Policy

Last updated: November 12, 2025

This Privacy Policy describes how Digital Compliance and Payroll Solutions (DCPS) (“Company”, “we”, “us”, “our”) collects, uses, stores, and protects your personal information when you access or use dcpsol.com (“Platform”).

By accessing or using our Platform, registering an account, subscribing to services, or making a payment, you consent to the practices described in this Privacy Policy in accordance with the Information Technology Act, 2000 and applicable Indian data protection laws.

1. Company Information

Digital Compliance and Payroll Solutions (DCPS)

3713/16, B-Block, Sant Nagar, Burari, Delhi, India, 110084

Email: Mail@dcpsol.com

2. Information We Collect

a) Personal Information

  • Name
  • Email address
  • Phone number
  • Company name and business details
  • Billing address
  • GST details (if applicable)

b) Account Information

  • Login credentials
  • Subscription details
  • Transaction history

c) Payment Information

Payments are processed through secure third-party payment gateways. DCPS does not store your complete credit/debit card number, CVV, or net banking credentials on its servers. Payment data is handled directly by the authorized payment service provider in accordance with their privacy policies.

d) Technical & Usage Data

  • IP address
  • Browser type
  • Device information
  • Pages visited and interaction data

3. How We Use Your Information

  • To create and manage your account
  • To process subscription payments and transactions
  • To deliver digital products and services
  • To send transactional emails and service notifications
  • To prevent fraud and unauthorized access
  • To comply with legal and regulatory obligations
  • To improve our services and user experience

4. Sharing of Information

We do not sell your personal data.

We may share your information with:

  • Authorized payment gateways for processing transactions
  • Cloud hosting providers and IT service providers
  • Government authorities or law enforcement agencies when required by law
  • Professional advisors (legal, accounting, compliance)

All third parties are required to maintain confidentiality and use data only for authorized purposes.

5. Data Security

We implement reasonable administrative, technical, and security safeguards to protect your personal data from unauthorized access, misuse, or disclosure. However, no online transmission or storage system is completely secure.

You are responsible for maintaining the confidentiality of your account credentials.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services
  • Comply with tax and accounting laws
  • Resolve disputes
  • Prevent fraud

Even after account deletion, certain billing and transaction records may be retained as required by law.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve functionality, analyze traffic, and enhance user experience. You may disable cookies through your browser settings, though some features may not function properly.

8. Your Rights

  • You may access, update, or correct your personal data through your account dashboard.
  • You may request deletion of your account by contacting us.
  • You may withdraw consent for marketing communications at any time.

9. Third-Party Links

Our Platform may contain links to external websites. We are not responsible for the privacy practices of third-party websites.

10. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors.

11. Consent

By using our Platform and providing your information, you consent to the collection, use, storage, and processing of your data as described in this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised “Last Updated” date.

13. Grievance Officer

In accordance with the Information Technology Act, 2000 and applicable rules, the details of the Grievance Officer are provided below:

Name: Poonam Saini
Designation: Grievance Officer
Email: Mail@dcpsol.com
Address: 3713/16, B-Block, Sant Nagar, Burari, Delhi, India, 110084

We will respond to grievances within the timelines prescribed under applicable law.